*Please note: When you use FANXIANG 2.5 inch SATA SSD for the first time, you need to format it with the computer's "Disk Management" tool. Otherwise, you won't be able to see your SSD in "Windows Explorer".

• Why can't the SATA SSD be recognized after installation?

  When using an SSD for the first time, it needs to be formatted and partitioned first. You can use "Disk Management Tool" to format and partition the SSD, and then use it in "Windows Explorer".

• Why is the actual capacity of SSD smaller than the advertised capacity?

  Because the manufacturer's calculation method is 1TB=1000MB=1000000KB=1000000000B, and the computer system's calculation method is 1TB=1024MB=1024*1024KB=1024*1024*1024B, so the capacity you see is 1TB=(1000*1000*1000)/(1024*1024*1024)TB≈0.93TB.

• How to copy data to a new SSD?

  We have launched the latest FANXIANG SSD Toolbox, which can read the running status of SSDs. At the same time, it also has disk cloning and system migration functions (Note: this operation will delete all data on the target hard drive).

• How can I know if this product is compatible with my computer?

  For a 2.5" SATA SSD, as long as your computer has a SATA interface or previously used either a mechanical hard drive or a solid-state drive, you can use this SSD

• What does the product packaging contain?

  After purchasing the product you will receive: 1* 2.5-inch SATA SSD, 1* product box

  Note: The product does not include a SATA cable. If needed, please purchase separately. Thank you.