Technical Data:
Voltage Power: AC110V-220V/60HZ/50HZ 1000W
Capacity: 2 liters
-Time setting: in 0-99minutes
-Material of Pot: ABS Plastic+Stainless Steel Pot Inside
The reason for lack of steam:
-The correct method of operation is "Turn it in clockwise after it is covered. Only when it is covered, lift the lid to lift the whole pot."
-Add too much traditional Chinese medicine or other things to overflow the liquid in the pan. The correct method of operation is ""gauze wrap, control, control gear"".
-After using, 9 gears. After steaming, you can adjust down to 6 gears (according to individual needs).
-There are liquid items that affect the steam in the kit (Note: The kit cannot be filled with liquids. Clean up after each use.
Package Included:
1xSteam generator
1xHose
1xHerb Box
1xRemote Control
1xConnecter
Customer questions & answers
Shipping:
1:We usually ship item out within 1-6 days after the payment cleared.
2:Please make sure your shipping address is correct.
3:Please kindly do not 1-3 low scores on shipping cause the overseas shipping will be affectedby many factors such as Customs processing, Post strike etc.
4:Your orders is normally handled by DHL, FedEx, UPS, Aramex or EMS and etc. according to your location.
5:It usually takes 7-45days to reach you, which is subject to your location and custom clearnance.;
Tax Issue:
As the Customs clearance process is different in different countries,if such kind of goods need be collected tariff ,The buyer needs to pay for the tariff. The seller does not bear any import tariff, thank you!
Defective Items:
What shall I do for the defective items if I get it ?
1:If it can works normally and just minor points, please take photos or videos and contact our sales and they will solve it.